FAQs
Frequently Asked Questions (FAQs)
Q: What kind of products does Calira sell?
A: Calira offers a curated collection of women’s accessories designed to add elegance and ease to your everyday life. Our product range may evolve over time, but we always focus on timeless, practical, and stylish pieces.
Q: Do you offer refunds or returns?
A: We do not offer refunds or returns at this time. All sales are final. This policy is in place to maintain efficiency and consistency in our fulfillment process. If your order was not delivered or arrived with an issue, please contact us within 24 hours at caliracare@gmail.com and we’ll be happy to assist you.
Q: How long does shipping take?
A: All orders are processed within 24 hours of being placed. Our estimated shipping timeframe is 2–4 weeks, depending on your location. You will receive tracking information as soon as your order is shipped.
Q: Where is Calira based?
A: Calira is an online-only brand serving customers globally. Our fulfillment partners help us ship directly to your doorstep, no matter where you are.
Q: Can I change or cancel my order after placing it?
A: Because we process all orders quickly (within 24 hours), we are unable to modify or cancel orders once they have been submitted. Please double-check your details before checking out.
Q: What should I do if my order hasn’t arrived?
A: If your package hasn’t arrived within the expected timeframe, or shows as delivered but you haven’t received it, please contact us within 24 hours at caliracare@gmail.com. We’ll work with our shipping partners to resolve the issue.
Q: Do you offer 24/7 customer support?
A: Yes! Our customer care team is available 24/7 via email. You can reach us at caliracare@gmail.com, and we’ll do our best to respond promptly.
Q: Are your products giftable?
A: Absolutely. Our accessories make great gifts for birthdays, holidays, or any occasion. Many of our customers choose Calira items for their elegance, simplicity, and everyday beauty.